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AliExpress complaint: ORDER

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Filed 5 Feb 2022 by James

Hello Sir, just to let you know I have not received my item yet. Item number; 8139318037497621. I have contacted my local post office and the said the parcel is still in the Netherlands. The said they cannot give me more information, I should ask the SELLER to contact them; This is what the post office said, If you’re the recipient please contact the sender. They will contact us to make enquiries on your behalf. I need my money back or find out where my item is.

I have not received my order yet so I need my money or to replaced the items. According to the post office the items a still in the Netherlands.

I do not understand why AliExpress has closed the case.

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