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AliExpress complaint: Item not sent to me and help center not helping

Open 87 views Retail Company

Filed 14 Nov 2023 by Ahmed

I have ordered an item from Aliexpress, waited for almost 10 days and contacted the seller with no luck, the seller do not want to send the item.

I contacted Aliexpress help center to file and complaint and demand a compensation about the time I lost and still no luck, they promised to reply to my complaint but they never did.

Aliexpress told me that I will get a refund but it will take almost a month.

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