AliExpress complaint: Delivery company refuses to deliver

My order is small and low cost. It arrived at the delivery company in Fuengirola last week. They claim to have tried to deliver. That is not true. We were in the house at the time that the delivery failed. No one came to our door, nor did they phone on the number supplied.
They say I must go to their office in a nearby town. That is not the deal. Home delivery is home delivery.
The item will be returned to you, they say

Buenos días.

Se envió notificación al destinatario, indicando el punto de recogida del paquete.
No obstante, le facilito los datos;

C CASTILLA LA MANCHA Nº 14
29640 FUENGIROLA
MALAGA
HORARIO: 09:00H A 14:00H 15:30H A 18:30H L – V

Un saludo

Order 8149706087840102 . I received notification this morning that a delivery company tried to deliver this package yesterday.
They did not visit my house or contact my mobile number, and they now want me to travel to a nearby town to collect the package. I am not doing that, as it will more than triple the cost of the item, with train costs and taxis!

Not happening.

David Firth