booking complain
Complaint from waseempk on 05 September 2023 about Airbnb.
I booked room through airbnb but didnt receive ation Read more
Airbnb complaints
Airbnb Complaint Sentiment: Neutral
Our sentiment meter has detected that Airbnb complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Airbnb, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Airbnb complaint process
Do you have a dispute or had a bad customer experience with Airbnb? Submit your Airbnb complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Airbnb.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Airbnb complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Airbnb?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Airbnb complaints chart
We have received 2 complaints about Airbnb over the last 12 months. The graph below shows a monthly breakdown.
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Airbnb complaint statistics
Curious about Airbnb's track record in addressing complaints within the Apartments / Cabins / Lodges category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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5 ratings
How to contact the customer service of Airbnb?
Below, you will find the contact information for the complaint department of Airbnb. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-844-234-2500
Contact form:
You can contact the customer service of Airbnb by calling 1-844-234-2500. If you want to reach out to Airbnb through their own website, you can use their contact form.
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Airbnb reviews: (5)
Authentic experiences shared by our community for your benefit.
Abusive and threatening host. Unhelpful Airbnb support.
Complaint from Lukeccccc on 01 July 2023 about Airbnb.
Luke 12:24 Hi, If you read all the information in the above thread you will understand there is far more than a single issue of inaccurate listing!!! Such as verbal abuse, threatening behavior, being forced out of the accommodation by the host Read more
Manipulation of facts
Complaint from Dantelops on 18 February 2023 about Airbnb.
I've provided correct address, Airbnb listed on wrong area apparently, guest was aware of accurate location prior to arrival, they settled in and an hour later left the premises alleged was not where rhey expected. Airbnb Sent me an... Read more
Host lia at 130 e 62nd st nyc
Complaint from B on 16 January 2020 about Airbnb.
I was staying for 6 weeks. I mistakenly let her have my email, adress, phone number etc. Not only did she recharge me for what I gave Airbnb.. but misrepresented the studio. A c not adequate and did not work.(275.00... Read more
A guest in my Airbnb lied about his booking and owes money
Complaint from Kem dunnebacke on 19 November 2019 about Airbnb.
Someone booked for one guest at **** to attend the Ball, he then invited a total of six guest braking the rules of Airbnb and not Paying the addional Fees. This was a failure to be a good Marine, he... Read more
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