Most Common Acorns Complaints and Tips

While Acorns provides a platform for automatic investing and saving, complaint data from our community has flagged several recurring issues that users have experienced. Common complaints include accounts being placed on hold for extended periods, sometimes over 60 days, causing significant frustration among users. Customers also report difficulties in reaching responsive customer service to resolve these held account issues.

To prevent these issues, we strongly advise customers to regularly check their account status and verify their account information to ensure everything is in order. If problems occur, promptly contact customer service, document all interactions, and provide any necessary documentation to expedite resolving these matters.

How and why file a complaint about Acorns?

Do you have a dispute or had a bad customer experience with Acorns? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Acorns.

Acorns Customer Sentiment: Neutral

Our sentiment meter has detected that Acorns complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Acorns, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on June 20, 2024

Acorns complaints chart

We have received 0 complaints about Acorns over the last 12 months. The graph below shows a monthly breakdown.

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Acorns complaint statistics

Curious about Acorns's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

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Complaints resolved
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/10 1 ratings

How to contact the customer service of Acorns?

Below, you will find the contact information for the complaint department of Acorns. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
855-739-2859
Contact form:

You can contact the customer service of Acorns by calling 855-739-2859. If you want to reach out to Acorns through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Acorns: (1)

Helpful experiences shared by verified Acorns customers. Search, discuss and connect with other people in our community.

4820 ON HOLD FOR OVER 60DAYS

Complaint from LitleAdam on 29 March 2023 about Acorns.

A direct deposit was send to my acorns from bank of the west, acorns said the amount was too high and restricted my access to the $4820 and said they will have to return to ODFI in 1-3 business days,... Read more

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