2K Games complaint: Unfair ban

Name: Unfair ban
Item: 2K Games
Author: Rodrigo

Open 25 Nov 2021 232 views Gaming

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Filed 25 Nov 2021 by Rodrigo

My psn account got hacked and so was my 2k which has the same login. I explained to the advisors from 2k my problem but they refuse to unban my account, they say I broke the rules even though the person who did it was the hacker who hacked my account in the first place.

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Case details

Status: Open
Company: 2K Games
Filed: 25 Nov 2021
Desired resolution: I want 2K to unban my account and let me play my career on NBA 2k22 again.
Problem: Account banned after being hacked
About: game account

Progress

Filed
Company notified
Company replied
Resolved

25 Nov 2021 Complaint filed and published
25 Nov 2021 Message from Bizzy: we notified 2K Games about this complaint.

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