2K Games complaint: WWE 2K24 Game saves being deleted

I have been playing wrestling games since the Royal Rumble 94 on the SNES,
since WCW World Tour on the N64 i have bought every annual release game
primarily the WWF/E games

2K’s WWE games are the only ones i have ever found to be full of glitches and problems.

in WWE 2k23 and carrying over to 2K24 myself and my friend decided we were going to start a youtube show.
We have put HOURS into this since the release of 2K24 and have a modest following, we both have become rather popular names in the CAW Community.

so when i logged into my game on the 13th of June and found my entire 2K game save was gone and the game was essentially and brand new install with none of my CAWS/Universe mode/ unlocks/ My Rise progress etc….i was livid,

i contacted XBOX to see what could be done about my Save file…they told me to speak to 2K, I spoke to 2K who told me they couldn’t do anything (case ref 12859572) and i should go back to XBOX

2K gave me 15,0000vbucks for any inconvenience.. to me that is less that worthless, i don’t play My Faction i think its a game mode that should die.
but it did make me notice how its funny that noones save for my Faction EVER seems to get deleted.
so why isn’t the rest of our game data as protected…..because you cant charge through the nose for it.

there’s no care about your players and the time we put it.
So over the last week myself and my friend have put in HOURS AND HOURS to rebuild our characters so we can continue our youtube show……and this morning he logged on and HIS game save has been wiped same as mine was

looking on line, reddit etc there are loads of people reporting this happens and has done for at least 2K22,23 and 24…..

so what are you going to b-do about it.
tbh im at the point where i feel i paid £100 for the 40 years of wrestlemania edition and i want my money back, cos ive only had the game what….3 months, 103 days and havent even got through all the DLC….and the game has glitched/corrupted and wiped my game

and i think my 30 years of wrestling games is done now. i doubt unless something is done to ensure the stability of 2k25…..i highly doubt i will bother buying it.
and i doubt my friend will either