Zoom complaint: zoom video is not working

Name: zoom video is not working
Item: Zoom
Rating: 1
Author: bhavika

Open 22 Sep 2020 200 views Mobile App Software

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Filed 22 Sep 2020 by bhavika

my laptop camera is perfectly fine and it’s working properly but while using zoom it’s creating problem. As soon as I open zoom video, zoom stops responding totally. I tried every possible way but it’s still not working.

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Case details

Status: Open
Company: Zoom
Filed: 22 Sep 2020
Rating: 1/5
Desired resolution: check out the problem and suggest if i can resolve it by myself or you can do that.
Problem: App stops responding when video opens
About: video calling app

Progress

Filed
Company notified
Company replied
Resolved

22 Sep 2020 Complaint filed and published
22 Sep 2020 Message from Bizzy: we notified Zoom about this complaint.

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