Zoom complaint: Refund of Auto subscription deduction

Name: Refund of Auto subscription deduction
Item: Zoom
Author: Babatunde

Open 1 Jun 2021 157 views Mobile App Software

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Filed 1 Jun 2021 by Babatunde

I only made payment for one month lisence on 23rd of April, and after it expired i just received a deduction of another month on 31st of May,2021. I never purposely authorize this latter transaction.
Case ID: PP-I-15249931.
I am not pleased loosing that money because i never needed the lisence options for now.

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Case details

Status: Open
Company: Zoom
Filed: 1 Jun 2021
Desired resolution: i want the fund deduction reverted into my paypal account and stop further auto renewal
Problem: Charged again after license expired
About: monthly license

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2021 Complaint filed and published
1 Jun 2021 Message from Bizzy: we notified Zoom about this complaint.

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