Skip to content
File a complaint
File a complaint

Zoom complaints

Zoom complaint: No actual support

Open 329 views Mobile App Software
File your Zoom complaint How does Complain.biz work?

Filed 13 Sep 2020 by Korrine

The company claims that because of covid 19 they cant have real support for us people with regular accounts. All we have are useless chatbots that understand nothing and are no help with specific questions. Then they have their online resources, which again are no help with specific questions. So thanks to zoom I lost my school assignment that we recorded in a zoom meeting and I had no one to help me find it. I am very disappointed in zoom for caring so little about all of their users.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. ****

    I'm having the same issue. I've applied to have my account verified twice and got no response. I 've tried to contact zoom support but it seems that since I have a basic account, I can't speak to an actual human being

    Reply

More Zoom complaints

View all 324

Wronged by Zoom too?
Make it sting!

Launch complaint