Complaint: I have been charged monthly subscirption without my aknowledgement

on 07 January 2021 about Zoom in category Mobile App, Software

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My complaint:

I just realized that my credit card has been charged monthly subscription from zoom since June 2020.

And the funny thing is the charges is
June 25, : USD 123.99
August 8, USD 11.99
Sept 17 USD 61.42
Sept 25 USD 283.99
Nov 1 USD 312.39
Nov 5 USD 312.99
Jan 1 USD 312.99

and it has been charged to My Credit Card .
Since I hardly use the card.. so I did not check the billing statement regularly

And I never use and registerd for any subs plan at all. So I need to know how could this happen and can I ask my money back

0 0 votes
Justified complaint?

Suggested solution:

I need zoom to revere the transaction of that has been charge to my account. since I never use the zoom and I believe that the card has been hacked since the pricing also different every months until nov.

THank you an really need your helo on this matters.

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