Zoom complaints

Zoom complaint: Church Zoom meeting hacked with pornographic images

Open 20 Jul 2020 300 views Mobile App Software

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Filed 20 Jul 2020 by Lance Montgomery

Our church meeting was about 45 minutes into the meeting when suddenly pornographic images came up on everyone’s screen and could not be turned off. VERY DISTURBING to our church members!!!!

The Zoom meeting had been advertised on Facebook 1 hour before the meeting. Also advertised by email, and texting.

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Case details

Status: Open
Company: Zoom
Filed: 20 Jul 2020
Rating: 1/5
Desired resolution: Zoom needs greater security firewalls to prevent outside hackers to invade our private church meeting. Or instruct us on how to make the settings more secure. Please call.
Problem: Meeting disrupted by explicit images from intruders
About: video meeting

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2020 Complaint filed and published
20 Jul 2020 Message from Bizzy: we notified Zoom about this complaint.

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