Complaint: billing error

on 23 July 2020 about Zoom in category Mobile App, Software

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My complaint:

During the pandemic I took out a subscription for a month, to use Zoom for my lessons just for one month.

It did not work out so i only used it for a few times.

I thought I had paid for that but something went wrong and the payment did to get settled. I am prepared to pay for the month for which i took out the subscription but definitely not the amount your recent invoice is charging!

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Justified complaint?

Suggested solution:

by charging the month i took out the subscription for!

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1 year ago - We have posted a tweet about your new complaint about Zoom

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