Zoom complaint: Account problem in your system exiting since August
Filed 7 Sep 2020 by Rosalee
I opened a paid account on August 17 so that I can teach my courses as a professor at a local university. Even though I have a paid acct, I am still in your system as a Basic Account holder and despite discussing this problem since last month, the problem persists. I was told that it would be resolved from numerous individuals in your billing and support departments. This is a real nuisance because I am paying for an account that I cannot use. A basic account cannot help me as my courses are no shorter than 1hr 15mins daily.
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