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Z MASTERMINE PTE complaint: Never received XMas tree ordered 11142022.

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Filed 28 Mar 2023 by Pamela

On 111422, iordered a Xmas tree from your company. You took $49.99 plus $2.00 out of my bank account. I have emailed you, several times and never get any answers. Please refund my money. You sent sent my bank a copy of a shipping label and tracking , saying I received the product. I never received anything. It has been since 112022 and it is now 03282023. Your help with getting my refund is greatly appreciated. Thank you.

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