Z MASTERMINE PTE complaint: Have not received my parcel

Name: Have not received my parcel
Item: Z MASTERMINE PTE
Rating: 1
Author: Tracy

Open 15 Jul 2023 87 views Consumer Electronics

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Filed 15 Jul 2023 by Tracy

I ordered a Christmas tree on October 2023 price £47.81. I keep e mailing the delivery people [email protected] and they send me tracking numbers which is for different addresses then they say they are having trouble with the delivery, I keep asking for a refund and they keep telling me that I will receive it. Please help. Thanks, Tracy Bryan

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Case details

Status: Open
Company: Z MASTERMINE PTE
Filed: 15 Jul 2023
Rating: 1/5
Desired resolution: Either send me my Christmas tree hopefully before Christmas or send a refund.
Problem: Tree never delivered, promised refund not paid
About: Christmas tree
At stake: £47.81

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2023 Complaint filed and published
15 Jul 2023 Message from Bizzy: we notified Z MASTERMINE PTE about this complaint.

See all 208 Z MASTERMINE PTE complaints

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