Z MASTERMINE PTE complaint: Fraud and Scam order never received

This company is a scam. So many other reviews with the same story. I ordered carry-on luggage in November and the tracking information they sent me said it was delivered to OGDEN, UT ( where I do not live) but they know very well how to pull the money from the Bank in my city Los Angeles. I have contacted them numerous times and they always write back and tell me to be patient. After I gave them again my address in January they provided me with an imaginary tracking number without the name of the carrier, and asked me to be patient I will receive the carry-on luggage in the next 10 days. After multiple attempts, I thought to ask whoever replies to the e-mail what is address they have for me on file. Heshe was not able to reply and asked me again for my address. This is ed to be a scam. Check Trustpilot for many complaints
Date of experience: March 2nd, 2023