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YourRent2Own customer service

Customer service number
1-800-922-6620
Customer service email
support@yourrent2own.com
Customer support
www.yourrent2own.com

Contact details checked on 27 Sep 2026

Why use our complaint platform?

01

Written in minutes

We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.

02

We will make some noise!

Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.

03

Your personal case coach

Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.

04

You are not alone

Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.

Is YourRent2Own legit?

Couldn't verify

YourRent2Own is a paid listings site for rent-to-own homes in the US, yet nowhere on it could we find the name of the company behind it. That matters most when the one-dollar trial turns into a monthly charge exactly seven days later, because the site's terms make every fee non-refundable.

Watch out for

  • A one-dollar trial that became a monthly charge of $49.60 because it was not cancelled within seven days.
  • Homes shown before sign-up that turn out to be sample pictures, not properties you can rent.
  • A listed rent that leaves out taxes, insurance or upkeep you would pay as the future buyer.

Charged $49.60 after a one-dollar trial?

We help you write it and it gets its own public page, so others checking YourRent2Own find it first.

File a YourRent2Own complaint

Common customer service questions about YourRent2Own

How do I file a complaint about YourRent2Own?

Do you have a dispute or a bad customer experience with YourRent2Own? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

How do I contact YourRent2Own customer service?

The YourRent2Own support number is 1-800-922-6620, and anything about billing is worth putting in writing as well through the contact page on yourrent2own.com. Have ready the email address the account was opened with, the date you signed up, the plan you chose and the last four digits of the card being charged, since a membership account is normally found by email address rather than by name.

Ask for a cancellation reference or a written confirmation of whatever is agreed on the phone, and note the date and the time of the call. On a recurring charge, that confirmation is the document the entire dispute later turns on.

Card still being charged after you cancelled? Start your complaint here and we push it out by email, on social media and in a printed letter to YourRent2Own.

How do I cancel a YourRent2Own membership?

Cancel a YourRent2Own membership in writing as well as through whatever button or call the service asks for, and screenshot the cancellation page or the confirmation with the date visible in the image. A trial that rolls into a recurring charge is the classic dispute with listing services of every kind, and it almost always comes down to what you can show about dates.

Keep the sign up confirmation email, the plan you chose and the terms as they read on the day you joined, because terms get rewritten and a later version is not the one you agreed to. Then watch the next two statements, since a cancellation is only finished when the card stops being charged rather than when the screen says so.

How do I get a refund from YourRent2Own?

Ask YourRent2Own in writing, quoting the charge date, the amount, the plan and the cancellation you are relying on. Say plainly what you want: a refund of specific charges rather than a general complaint, and point to the part of their own published terms you say applies.

Where the charge went on a card, your card issuer is a parallel route rather than a replacement: in the United States you can raise a dispute with the issuer while the merchant is still looking at the same request, and the same screenshots support both. Keep every statement line showing a charge, the sign up confirmation and the dated cancellation screenshot in one place.

Membership fee taken after the cancellation went in? Put it in through our complaint process and our trained AI opens a case for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Are the rent to own listings on YourRent2Own genuine?

Treat any rent to own listing as unverified until you have checked the property away from the listing service. Look the address up in the county property records to see who owns it, and check whether that owner is the person offering the deal. A listing site is a directory: paying for access does not make the offer behind a listing current, real or in the seller's hands.

Never pay a deposit or a holding fee on a property you have not seen, and be wary of any request to pay by wire, gift card or an app where the money cannot be recalled. Take a dated screenshot of every listing you act on and of the terms setting out what the membership actually buys. Rent to own and lease purchase contracts differ from state to state, so have the agreement itself read by someone qualified before you sign or pay anything.

What do people complain about most at YourRent2Own?

Nothing has been reported about YourRent2Own here yet. Our research shows what typically goes wrong with property listing and membership services: memberships and trials that keep charging after a cancellation, listings that are out of date or already gone, refunds that do not arrive inside the window promised, accounts that are hard to close, and terms that leave it unclear what the fee actually buys.

Paying a membership for listings that were already taken? Be the first to report it: your case opens the record the next househunter reads before handing over a card, and other members billed the same way can back it up with their own statements.

What happens after I submit my complaint?

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of YourRent2Own through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Can other consumers help me with my YourRent2Own complaint?

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with YourRent2Own can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.

YourRent2Own complaints

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YourRent2Own complaints per month

Dec 2025 - Nov 2026

Complaints filed on Complain.biz about YourRent2Own in each of the last twelve months.

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  • 0 Jan
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  • 0 Mar
  • 0 Apr
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  • 0 Jun
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  • 0 Sep
  • 0 Oct
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How YourRent2Own compares

YourRent2Own customer service compared to others in the Rental Services category.

Company Complaints Biggest problem
Enterprise Rent-A-Car 30 complaints Unexpected charges and holds
Sixt 17 complaints Damage claims and surprise charges
Avis Car Rental 10 complaints Smoke fees and unexplained overcharges
CarMax 7 complaints
YourRent2Own (this page) 0 complaints No complaints yet
Hertz 0 complaints No complaints yet
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