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Wish complaint: Wrong Size Delivered

Open 232 views Retail Company

Filed 17 Sep 2020 by Stephanie

I ordered a pair of brown riding boots size10US4243EU.
I received size 41EU which is size 8US.
Wish is claiming I ordered incorrectly (which is a lie) and are refusing to give me return instructions for a refund.
Also, the boots I received look nothing like the photo on the wish. Com orderingadvertizing photo.
At this point I no longer have faith in Wish. com and want to return the boots for refund

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Discussion

1 comment

  1. Scad55

    Wish finally got back to me saying that I could return boots at my cost.
    They gave me link to start the process.
    However; they want a REASON for returning and the only reason selection available for me to select is BOUGHT WRONG ITEM, which is not true.
    How should I proceed and can you help me with this?
    Sincerely,
    Stephanie

    Reply

Wronged by Wish too?
Make it sting!