Complaint: Wrong item. Won’t refund or replace

on 18 July 2020 about Wish in category Retail Company

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My complaint:

I ordered a beautiful pair of cowboy type boots with a more feminine look. Offered several different colors. I ordered grey, which is pictured as being a light grey. When I received the order, the boots were blackdark grey. I reached out to Wish about the issue. Customer support refused to do anything to fix the problem. Even after I requested that they send me the correct item. I cancelled all pending orders and refuse to place a new order.

0 0 votes
Justified complaint?

Suggested solution:

Either refund my money or send me the item that I paid for.

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