Complaint: Wrong item but they wont correct it

on 31 October 2020 about Wish in category Retail Company

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My complaint:

I purchased a camera from wish.. my second.
Wish sent me an inferior item not even close to item ordered.
I notified them over and over. I do not want a refund i want the item i ordered.
Wish wants me to pay for shipping and send it back.
Without recovering anything for shipping twice
Thats not fair.

0 0 vote
Justified complaint?

Suggested solution:

Send what i paid for originally.
If they want the wrong product back.. they pay return shipping for their mistake.
Its happily waiting for them in the original shipping box.

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