Wish complaint: Wrong item but they wont correct it

Name: Wrong item but they wont correct it
Item: Wish
Rating: 1
Author: Cliff

Open 31 Oct 2020 148 views Retail Company

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Filed 31 Oct 2020 by Cliff

I purchased a camera from wish.. my second.
Wish sent me an inferior item not even close to item ordered.
I notified them over and over. I do not want a refund i want the item i ordered.
Wish wants me to pay for shipping and send it back.
Without recovering anything for shipping twice
Thats not fair.

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Case details

Status: Open
Company: Wish
Filed: 31 Oct 2020
Rating: 1/5
Desired resolution: Send what i paid for originally. If they want the wrong product back.. they pay return shipping for their mistake. Its happily waiting for them in the original shipping box.
Problem: Inferior item sent instead of camera
About: camera

Progress

Filed
Company notified
Company replied
Resolved

31 Oct 2020 Complaint filed and published
31 Oct 2020 Message from Bizzy: we notified Wish about this complaint.

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