Wish complaint: issues receiving a refund for goods not suitable.

HI

I received several items from wish that either did not fit me well or the quality of them did not meet my expectations or match the photos they were displayed as on the website.

The refund policy states that all items that have an issue have a money back guarantee and can be returned within 30 days.

ive followed the process for each item thats not suitable by submitting my reason and photos through the online app several times as directed. i constantly get asked to supply the same information and reason for my problem again and then rate the experience with item but are not being giving help to actually get a refund and know where to return the items. its a completely long and frustrating process where you have multiple people handling your complaint and you simply get nowhere.

I would like help resolving the issue so i can actually get a refund before the 30 days is up and im stuck with items that are unsuitable and im not happy with there quality.