Wish complaint: Wrong item and damage

Name: Wrong item and damage
Item: Wish
Author: Dianne

Open 11 Nov 2021 144 views Retail Company

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Filed 11 Nov 2021 by Dianne

I place an order it arrived and was the wrong size and damage l contact by email wish but no reply so l contacted customer service by app got robot it did not understand so l went to live chat they said they will contact me in 1 to 3 business days but never did.

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Case details

Status: Open
Company: Wish
Filed: 11 Nov 2021
Desired resolution: Give me a full refund or replace the item with the correct size
Problem: Wrong size and damaged item received

Progress

Filed
Company notified
Company replied
Resolved

11 Nov 2021 Complaint filed and published
11 Nov 2021 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

Discussion

1 comment

[email protected] 11 Nov 2021

When buying on wish it is so unfair and so wrong and dishonest to take your money and send you the wrong item you can not contact seller which is wrong when you ask wish to contact seller to sort it out they don't how do they sleep at night knowing what the are doing to people .

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