Wish complaint: Wrong article

Dear,

I finally received my order (that’s what I thought). When I opened the packet I saw that you send me the wrong thermometer. In the attachment you’ll find the thermometer you send me and below you’ll find my order. I’ll send the parcel back to you end hope you’ll send me my order as soon as possible. Now I also had to pay Euro 11 for sending the parcel back.

I had also ordered a JBL speaker and received it about 2 weeks ago after I paid tax off Euro 18.42. You can understand that I’m disappointed in the way the orders where handled. I have to think twice before I’ll make a new order at Wish.

Hope to hear soon from you.

Yours sincerely,

Andre Renting

This is the thermometer which I received.

And this is what I ordered.
Hi Andre,
WE GOT YOUR ORDER!
Thanks for shopping with us!
The store is preparing your item for shipment.
Your item is expected to ship within the next 3 days.
Order ID: 5efcb69fb92b91cac9e0ae31
Shipping Address:
Andre Renting
Vijverzicht 3
Doorn, 3941 SR
Netherlands
Lcd Display Non-Contact Infrar…
Store: Lemontree0
Quantity: 1
Color: White
Size: LCD Body Thermometer
Status: Preparing to Ship
Your order should ship between:
5 Jul 2020 – 8 Jul 2020
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