Wish complaint: Wrong Adress and Refund

Name: Wrong Adress and Refund
Item: Wish
Rating: 1
Author: Sofia

Open 5 Sep 2020 246 views Retail Company

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Filed 5 Sep 2020 by Sofia

Hello! I made a VERY large order recently and accidentally the address auto corrected to something similar but not our address. Some of the items had emailed me and said they had shipped but some of them have not yet. I either need a refund and then I will re-order or a redirection. This is mildly urgent as the packages will probably arrive within the month. Thank you.

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Case details

Status: Open
Company: Wish
Filed: 5 Sep 2020
Rating: 1/5
Desired resolution: Refund or Relocate.
Problem: Wrong address on order needs redirecting or refund
About: online order

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2020 Complaint filed and published
5 Sep 2020 Message from Bizzy: we notified Wish about this complaint.

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