Complaint: Won’t let me collect order

on 04 July 2022 about Wish in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I shipped my item to a store in my city and as I was away for the collection time 15days, wish will no longer let me collect my paid item as I didn’t collect within that time even though I was away. The item is sitting in the shop I have spoken to the shop owner and they just keep it there
All I need to collect is a QR code, but wish will not give me a new one or refund my money

Suggested solution:

Refund my money or let me collect it

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