Complaint: wing locket and chain

on 28 November 2020 about Wish in category Retail Company

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My complaint:

I purchased the gold wing locket you have said I received it on the 23rd of November but I did not I have tried several times to get in touch with customer service it doesn’t work I have just payed for another one but I want a full refund on the one I didn’t recieve

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Justified complaint?

Suggested solution:

I want a full refund

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