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Wish complaint: Will not issue a refund

Open 122 views Retail Company

Filed 19 May 2021 by Jamie

I ordered a cell phone that was advertised as a Samsung Galaxy 10. When it arrived it obviously was counterfeit. They were unwilling to let me return it until I screenshotted their 100% satisfaction guarantee policy. They sent a return label and I sent it back in MARCH. When I contacted them they just keep telling me to send them info. I have not heard back now since May 1 even though I send a message almost everyday. Couriously all the emails connected to this issue have completley disapperared.

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