Complaint: Purchase Did Not Arrived

on 25 August 2020 about Wish in category Retail Company

New complaint
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My complaint:

I ordered an item since March, and it’s been 5 months now I still haven’t received the item. It shows in the app that the item is arriving by June and there has been no update as to whereabouts of the item now. I waited a little more because I’m thinking it must have been just delayed. However, as I checked their customer support is useless as I can’t ask whether the item is still coming or what and I can’t even refund the item anymore. I would like to follow up about the whereabouts of the item as to when it is now expected to arrive but to no avail.

0 0 vote
Justified complaint?

Suggested solution:

I want a refund as their app is not even updated regarding the tracking. It’s been 5 months now and there were no new information about the item.

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4 weeks ago - We have posted a tweet about your new complaint about Wish

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