Complaint: Very poor customer service!

on 11 July 2020 about Wish in category Retail Company

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I ordered a product that was to be delivered by the end of June.Their website now states delivery won’t be until September! They did not contact me to give me a chance to cancel the order prior to shipping. They had to have known that shipping would be late. They needed to give me a chance to cancel and not just ship it. Ridiculous! I will never order from them again.

0 0 votes
Justified complaint?

Suggested solution:

They need to give me a chance to cancel the order and return item to them when it arrives by providing prepaid shipping label.

Message from Robin from Complain.biz

10 months ago - We have posted a tweet about your new complaint about Wish

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments