Wish complaint: Late order, impossible to contact

I ordered some stuff from wish. My order was placed on 17042020 and initially when I checked in the app, the order was supposed to arrive on 2805, at least thats what the app was saying. Shortly before that date, I checked again and the date was changed to some date in the end of June and now after loosing all hope I checked the app and the date is changed again, this time 1708. During this time I tried to find a way to contact somebody from wish, but it seems impossible. In the app the have this useless robot chat, which auto replies basically takin the piss. There is no way to request a refund either, so I googled and came across some more useless robot chats. Now I know it’s pandemic and stuff, but it was pandemic when I ordered it, thats why I Find the delays unacceptable and I demand a refund. If you are not wish, I hope at least you can tell me how to contact them and ask for a refund.