Wish complaint: Undelivered order

Complaint from Grettve Anders reported on 13 November 2020 about Wish

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My complaint:

Order for 19410216-7816 Surname Grettve, Anders,
13335 Saltsjöbaden, Sweden.

Received message from MGG Express on its way with Early Bird;

Delivery could not be completed. Please contact your supplier.

Supplier was Wish.com. One small part of the paid order to Wish.com was delivered by mail. But the main part (for a pair of rechargeable heated soles) has not been delivered.

Tuesday 2020-11-03 kl. 09:58

Suggested solution:

Investigate and let me know if they can deliver, or alternatively make a repayment to the debit Master Card charged for the payment.

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