Wish complaint: Undelivered order

Name: Undelivered order
Item: Wish
Rating: 1
Author: Simphiwe Simz Dlamini

Open 3 Jun 2020 287 views Retail Company

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Filed 3 Jun 2020 by Simphiwe Simz Dlamini

I placed an order on the 31st of January 2020 for a pair of Beats By Dre wireless earphones. Today is the 3rd of June and I still haven’t received my order. When I try to contact customer support, they tell me I cannot open an already closed ticket.

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Case details

Status: Open
Company: Wish
Filed: 3 Jun 2020
Rating: 1/5
Desired resolution: I want a refund
Problem: Earphones undelivered, support ticket closed
About: wireless earphones

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2020 Complaint filed and published
3 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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