Wish complaint: Ordering items

Hello,

I am writing to you today in the hopes my frustration will result in a positive change to the premise and user face of wish. I understand any sale items are subject to available stock but why is there no feature for the companies selling items, to put a counter or tally on the sale. As a new user of only a few weeks I haven’t been able to successfully purchase any item. It could be bad luck but it doesn’t seem that way. I have ordered all sorts of items, from a range of categories with no success. It begs me to question whether these items are even available?

The next added frustration them comes with the refund process. The initial logic is there, but the actual execution is poor. There is no clear way to communicate to a support team or person, the server runs very slow to go through the long winded s about each item ordered is laborious. The amount of time spent to manually go through each item and select how to resolve the incomplete order is not user friendly. Is it their sneaky way of hindering people from wanting and able to get their refund?

All in all,my experience has been very poor and to then learn I cannot even complain via wish’s app was the final nail in the coffin.

Everything about my experience is screaming scam.