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Wish complaint: Took order and won’t return money.

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Filed 10 Jul 2021 by Ken

Order 58621e88d5063df1435d350b was delivered to Ruben’s Automotive. I was notified by Wish that is was ready for pick-up. I was out of town and couldn’t pickup order in the 15 day time line.
I called Ruben’s everyday to tell them I couldn’t make the deadline. I left a message everyday but they never returned my call to make arrangements to hold order till I returned.No arraignments could be made. The driver from Wish returned the order back to shipping then I was told I had to pay a 20% restocking fee. Why will Wish not return my $259.47 for the order that was returned.
I reported this to the Better Business Borough 3 different times and each time Wish said they would return the $259.47 but they never have. I had to do this 3 times because Wish never did what they said they would do. I just don’t understand.

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1 comment

  1. Ken Bunney

    I’ve tried everything to have Wish return the purchase price. My credit card company said they couldn’t help because Wish kept dragging their feet and all this has been going on since December 16, 2020.
    I went through the Better Business Borough but Wish ignored them 3 times and made promises and only wasted time. It’s pretty bad when a company ignores a government agency asking Wish to do the correct thing and they do nothing but sit on it.
    I’ll never order another thing from Wish and suggest others take the same action.

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