Complaint: Took hundreds of my money the items never arrived

on 17 January 2021 about Wish in category Retail Company

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My complaint:

I ordered several items in August 2020 and I tried to call wish to resolve this problem and they never pick up. Until today (17th Jan 2021), nine of my items have arrived nor have I gotten a refunds for the hundred dollars that I have spent using this app.

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Justified complaint?

Suggested solution:

Refund please. This is really unacceptable. You took away hundreds of dollars away and the items never arrived. It was for my birthday and this made me so disappointed as I had to spend extra money to get the same items I purchased on wish but in a store or online at a reliable website.

I’ve seen so many complaints similar to mine, why isn’t wish doing anything about it?

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