My complaint:
I bought a cardigan but after seeing it it was not the item I wanted I return the item after a label was sent to me it is about a months time I still am waiting for refund.every time I go to customer service I met with the same message it will take about 14 days to refund while it is about 2 months now since I return the item
Suggested solution:
Refund my amount which was I think £24.00
Tracking number
Is
BN047646579GB
Is a mustered colour cardigan
Go to my purchase history you will see the statement under the process of refund
