Complaint: Their website keep on stopping me file a complaint for a faulty product too many blockages like sending a photo which I cannot do

on 04 January 2021 about Wish in category Retail Company

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My complaint:

Purchased a set of earphones that cannot be charged up as there is no receiving metal connector in the slot so the charging wire cannot be connected. this has obviously become detached as can be heard rattling inside the earpiece. I just want a replacement

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Justified complaint?

Suggested solution:

Send me a reply paid package to return Item and replace it

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