Wish complaint: The customer support deal is a joke

I ordered my wife a touch screen smart watch for her birthday and I received this camera that is the poorest excuse of a camera I ever seen . Well I message the customer support team, I guess that’s what they want us to believe, and this Carmelita replied back. After I explained that I received a camera and not the watch, I was told to take a photo of camera and the tracking number on shipping label. So I did and submitted that. Now I’m at a dead end cause 3 times in a row this Carmelita asked me to peel off the label to get to the label underneath that ,cause my tracking number didn’t match there’s. I explained that the label was printed on and there was nothing to peel off . That did no good cause I was asked that 3 times like I said. Even after explaining that she still asked me to peel it off and send a photo. I asked for a representative to call me or a number I could call and was told there’s no live person to talk to. Now for a business to have a machine take customer service complaints is a joke. If I knew this I would have never ordered from WISH. I have previously ordered many other items and never had any problems,but now I do and all I can contact is a machine asking the same question and can’t understand there’s no label to peel. So I guess I’m out of around 50.00. Everyone please be careful cause you may be in my shoes with no where to go.