Wish complaint: Terrible Experience

Name: Terrible Experience
Item: Wish
Author: Melissa

Open 10 Mar 2021 189 views Retail Company

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Filed 10 Mar 2021 by Melissa

Ordered the leopard print jacket that was not as pictured online. 30 emails sent to customer service in trying to resolve and multiple resends of the pics along with repetition of the problem I have. They ask me to provide feedback in how they did…it came back that I ordered the wrong size! What the heck?!?

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Case details

Status: Open
Company: Wish
Filed: 10 Mar 2021
Desired resolution: I want FULL refund of $21 ($16 item with $5 shipping) AND a return shipping label that will pay for shipping back to THEM.
Problem: Jacket not as pictured online
About: jacket
At stake: $21

Progress

Filed
Company notified
Company replied
Resolved

10 Mar 2021 Complaint filed and published
10 Mar 2021 Message from Bizzy: we notified Wish about this complaint.

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