Wish complaint: Summer Items Delayed

Name: Summer Items Delayed
Item: Wish
Rating: 1
Author: Jann99159

Open 12 Jul 2020 157 views Retail Company

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Filed 12 Jul 2020 by Jann99159

I ordered a swimming pool and filter. Wish says I can’t get a refund because the items shipped and they have posted two updates to my delivery date. I was supposed to get the items July 9th, then Wish updated the delivery date to July 23rd and now they have updated again – this time to September 23rd. It will be fall by then. Past the swimming season.

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Case details

Status: Open
Company: Wish
Filed: 12 Jul 2020
Rating: 1/5
Desired resolution: Wish says the delay is not on their end because they shipped the items. However, I should not have to wait an unreasonable time for delivery. This is unreasonable. They item is still in China so I want a refund.
Problem: Delivery pushed to September, refund refused
About: swimming pool and filter

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2020 Complaint filed and published
12 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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