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Wish complaint: Still not yet received my ordered item.

Open 139 views Retail Company

Filed 15 Aug 2020 by Roger

Dear SirMadam, regarding my online ordered item, A pendant light. Tracking no. VR334816799YP. Delivery estimate is 30th July 2020 to 13th August 2020.
On the 5th August 2020, Wednesday, when I reached home, I found a Delivery Notification at my house gate with a signature. Your delivery staff should called me but failed to do so.
Next day on the 6th, Thursday, my house tenant was at home. When I reach home at night, I found another Delivery Notification, without signature but written on top (1) 5820, 4820 6820. Again your staff did not called me. I asked my house member and she said no one deliver item,
On the 13th August 2020, Thursday, my house tenant was at home. When I reached home, I found the 3rd delivery notification at my door gate, without signature. On top of the notice, heshe wrote (1) 5820 48 68. Again your staff did not called me,. 3 times did not called me. I had all the hard copies for evidence
Please reply to me asap. Thank you
Best regards
Woo Soo Hong

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