Wish complaint: Short window of cancellation

Name: Short window of cancellation
Item: Wish
Author: Melba

Open 30 Jan 2021 143 views Retail Company

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Filed 30 Jan 2021 by Melba

I have placed an order accidentally and tried to cancel but the costumer support would not cancel- it is stated that I have up to 8 hours to cancel an item

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Case details

Status: Open
Company: Wish
Filed: 30 Jan 2021
Desired resolution: I want them to cancel and refund my money as pay pal had already processed the payment
Problem: Cancellation refused within stated window
About: online order

Progress

Filed
Company notified
Company replied
Resolved

30 Jan 2021 Complaint filed and published
30 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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