Wish complaint: Returned item over 4 months ago and not received refund
Filed 30 Jun 2020 by Valeriegriff
As mentioned above, I ordered a coat for my aunt who was on holiday in the UK. Unfortunately just b4 the receipt of the said item she passed away. I requested a return slip after explaining the reason for the return. Wish advised it would be OK to return item an also emailed a prepaid return label. After 3-4 weeks I realised that I had not received the refund. I sent Wish a message regarding the non receipt of refund several times only to receive the same message from Wish asking for proof of return, which was sent each time on request. There is no other way to contact the company, and I still have not received my refund.
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