Complaint: Return and Refund

on 13 January 2021 about Wish in category Retail Company

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My complaint:

I received a Boy Newborn doll when I ordered a girl. Customer service informed me that I can return it and get my REFUND. About 7 days ago I informed Wish that I needed the address to return the doll since Wish stated I would not be getting a label. This was 7 days ago and I have not received the address or the label. I have been back and forth with Wish concerning the wrong sex of the doll, to getting a label or an address for Return and REFUND since December 21st when I received the wrong doll. I am really upset that it has taken so long. Please assist me with this issue before a month goes by and Wish will refuse my Return and REFUND!

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Justified complaint?

Suggested solution:

Please have Wish give me a label or an address so I can return the doll and get my refund. I am very tired of waiting!!! Thanks.

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