Wish complaint: Request for Refund being stalled by Customer Service Agents. of problem, rather than providing a refund for poor quality item.
Filed 21 Jan 2021 by Sherry
Customer service agents are giving me the run around seemingly trying to stall my request for a refund, on a pair of boots, that smell extremelly badly of chemicals (which give me a headache, everytime I have to touch them). They keep asking for (the same) description photos, I have provided to them, numerous times.
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