Wish complaint: Refusal to refund
Filed 2 Aug 2020 by Countryboy
I ordered a couple things off Wish, a total of about $100, they have been stuck in Customs since May, it is now August, they’ve already refunded the shipping cost, and told me that if my items didn’t reach me by July 24th to contact them for a full refund. Well, July 24th came and went, my items weren’t in my mailbox, and tracking showed they were still in Customs, so I reached out to customer service at Wish, and they told me I had to wait until the 30th of July, and wouldn’t do anything about it. Waited until the 30th, still not in my mailbox, contacted customer support, they told me that my order should arrive between August 29 and September 13th! They keep changing the arrival date in order to keep from refunding my money.
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