Wish complaint: Refund quarentee

Order Placed: Jan. 18, 2021
Order : 600583796a5d6d67c32a3211 this item has not arrived I been getting all kinds of phony info on item tracking I also been ripped of two other times with not being able to contact support or properly track item as phony info shows .I asked customer support for my refund when item did not arrive on the 24th of February 2021 as per full refund quarantee which is last day of full refund quarantee.i also agreed to wait till the 24th of Feb. As the item did not arrive on the Feb.05 of 2021. even after of told them I am no longer interested in waiting any longer as I already agreed to wait till the 24th of February. And if item not arrived then I would get a full refund but I have been given the run around and asked to many times if I want to wait or another item sent after I already told wish support no I request my full refund of 131.93 Canadian dollars..not interested in another one or waiting any longer..