Filed 9 Aug 2020 by DANICHACKER
On May 3rd, I placed an order for 2 items. Order id: 5eaf86d080c17cdd9d8cbe8e. On July 1st neither item had been received. Contacted support on July 1st and received a shipping refund of $9 for 1 item. On July 10, contacted support again for 2nd item and was given shipping refund of $5. Since July 10, I have used the contact support tool from the Wish app on at least 6 occassions to request the item refunds and receive a message back indicating the issue is resolved and the refund has been done. The order status on both items is still showing as Partial refund, which s my chat history advising my request for the items themselves that still have not arrived.
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