Wish complaint: Offered refund then changed mind and unable to contact anyone to discuss
Filed 9 Aug 2020 by [email protected]
Purchased curtains Mid July and paid $416 for 8 curtains including $83 for freight. Was unable to view the items purchased and asked for assistance, Wish then displayed the items with a later date for delivery which was not acceptable and I asked for refund. Then a further delivery date delay was advised and asked if I wanted a refund and I responded Yes please. Refund should have arrived in 14 days and not received. Checked Wish website today for progress of refund and read a begging email from Wish asking that I wait a little longer. I asked again for the refund and was told the items had been sent. I do not believe they have and want them to stick to the agreement for the refund made 1 month ago.
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